Operational Resilience
Demonstrate resilience. Meet regulatory requirements. Protect your business.
Introduction
Regulators worldwide now require financial institutions to identify important business services, map dependencies, set impact tolerances, and test their ability to continue operating through disruption.
Our platform makes this manageable.
Regulatory Context
Whether you're responding to DORA in the EU, FCA requirements in the UK, or US Federal Reserve guidance, the core challenge is the same: prove you can maintain critical services when things go wrong. Our approach works across regulatory frameworks.
3. Set Impact Tolerances
Define acceptable disruption. We work with you to set clear thresholds for maximum tolerable disruption, grounded in real business impact rather than arbitrary numbers.
4. Test with Scenario Stress Tests
For complex transformations, our senior advisors work alongside your leadership to shape strategy, navigate organisational change, and ensure initiatives deliver their intended benefits.
5. Continuous Improvement
Keep improving. Operational resilience isn't a one-time exercise. We help you embed ongoing self-assessment, track remediation actions, and maintain regulatory confidence.
1. Identify Important Business Services
Define what matters most. We help you identify and document the services that, if disrupted, would cause significant harm to consumers, market integrity, or your firm's viability.
2. Map Services to Resources
Understand dependencies. We map each important business service to the people, processes, technology, facilities, and third parties it relies on. No hidden single points of failure.
The 5 Steps to Operational Resilience
01
Reference Data Management
Single source of truth for all your operational resilience data. Applications, third parties, processes, and people in one connected view.
02
Business-to-Resource Mapping
Visual mapping that shows exactly what each important business service depends on. Drill down from service to process to system to third party.
03
Scenario Testing & Reporting
Design scenarios, run tests, capture results, and generate board-ready reports. Evidence your resilience for regulators and internal governance.
04
Action Tracking
Track remediation activities from identification to closure. Full audit trail, accountability, and progress visibility for leadership.